Free diagnostic
I often hear people say, “It’s just not working.” If it’s not working the way you expect or hope, I’ll work with you to find out why. Once I know what’s required to fix it, I’ll provide you with a quote so you can decide if you would like to complete the repair.
- No charge.
Shop Rate
Many services have a flat rate but sometimes, things don’t fit nicely into categories and groups. Quick questions, remote assistance, setting up backups, etc. For those things, I offer an hourly rate. Ask about the discount when those hours are purchased in bulk.
- $45 per hour.
Malware/virus removal
If your computer is so slow that it’s unusable, has annoying pop-ups, or is “acting weird”, it’s likely suffering from a malware infection. Some infections are fairly simple to remove and can be dealt with during the checkups listed above. Others require heavier lifting.
- $65 flat-rate.
Simple Checkup
Just like automobiles, computers need a good tune-up from time to time. I’ll run necessary updates, make sure your antivirus is protecting you as expected, and clean up malware that might have snuck through. I’ll check backups, address any concerns you may have, and provide suggestions for the future.
- $65 flat-rate.
Quarterly Checkup
A subscription version of the Simple checkup above. Every three months (four times a year), I’ll remotely check your computer for all the items above. I offer unattended support which means I can complete the work without interrupting you. Keep things running smoothly without any of the worry.
- $182 annual subscription. A 30% discount.
Setup and configuration
If you have a brand new device (computer, phone, tablet, printer, wireless, etc.) or one that needs to be moved from point A to point B, I can help.
- $45 per hour.
Laptop screen repair
I can replace your cracked or damaged laptop screen. I take care of ordering the right replacement so you don’t have to worry about a thing.
- $65 flat-rate. Price of parts not included.
Data recovery
Pictures, documents and other files can often be recovered from “dead” devices. Not all may be lost.
- $65 flat-rate.
Consulting
Do you feel like using technology should be easier? Work with me to review the hardware and software you use. I can create tailored learning plans and provide suggestions that will leave you more able to do what you want to do.
- $45 per hour.
Hardware recycling
If your hardware can’t be revived, I’ll be glad to make sure it ends up with a reputable electronics recycler instead of in a landfill.
- No charge (limited).
* Travel outside of service area may incur an additional charge. Sales tax and parts are not included in the above prices.
* Military discount available.