Services

Diagnostic

I often hear people say, “It’s just not working.” If it’s not working the way you expect or hope, I’ll work with you to find out why. Once I know what’s required to fix it, I’ll provide you with a quote so you can decide if you would like to complete the repair. If you choose to work with Easier Technologies, the charge for this service will be credited to your final bill.

  • $15 flat-rate.

Shop Rate

Many services have a flat rate but sometimes, things don’t fit nicely into categories and groups. Quick questions, remote assistance, setting up backups, etc. For those things, I offer an hourly rate. Ask about the discount when those hours are purchased in bulk.

  • $65 per hour.

Malware/virus removal

If your computer is so slow that it’s unusable, has annoying pop-ups, or is simply “acting weird”, it’s likely suffering from a malware infection. This service is included with a Computer Checkup, found below.

  • $65 flat-rate.

Computer Checkup

Just like automobiles, computers need a good tune-up from time to time. I’ll run necessary updates, make sure your antivirus is protecting you as expected, and clean up malware that might have snuck through. I’ll check backups, address any concerns you may have, and provide suggestions to safeguard you and your data going forward.

  • $85 flat-rate.

Setup and configuration

If you have a brand new device (computer, phone, tablet, printer, wireless, etc.) or one that needs to be moved from point A to point B, I can help.

  • $65 per hour.

Data recovery

Pictures, documents and other files can often be recovered from “dead” devices. Not all may be lost.

  • $65 flat-rate.

Consulting

Do you feel like using technology should be easier? Work with me to review the hardware and software you use. I can create tailored learning plans and provide suggestions that will leave you more able to do what you want to do.

  • $65 per hour.

Hardware recycling

If your hardware can’t be revived, I’ll be glad to make sure it ends up with a reputable electronics recycler (after removing the hard drive of course) instead of in a landfill.

  • No charge (limited).

Hard drive shredding

If your hardware can’t be revived, I’ll be glad to make sure it ends up with a reputable electronics recycler who can shred it to pieces.

  • $10 per drive.

* Travel outside of service area may incur an additional charge. Sales tax and parts are not included in the above prices.
* Military discount available.